Help centre

Frequently asked questions

Can’t find what you need? Use the contact page and we will reply within 24 working hours.

Orders

Orders & payment

How do I place an order? Add products to your bag, open the bag and continue to checkout. Enter your phone number and delivery details, then confirm.

Which payment methods do you accept? You pay on delivery or by transfer once we call you to confirm the order — no card details are needed online.

Can I change my order after placing it? Yes, as long as it has not shipped. Contact us with your order number.

Products

Supplements & sportswear

Are your supplements lab tested? Every batch is tested by an independent laboratory for purity, banned substances and label accuracy.

How do I choose a size? Each apparel product page lists our size options. Between two sizes, take the larger one for a relaxed fit.

What if a product is out of stock? Use the notify-me button on the product page and we will email you the moment it is back.